At LuxeIntimates, we understand that true luxury extends beyond our carefully crafted designs—it’s about creating a seamless experience from selection to delivery. Just as our intimates are designed to move with you through every moment of your day, our delivery services are tailored to bring comfort and elegance right to your doorstep, wherever you are in the world.
Our Shipping Promise
We commit to processing your order with the same attention to detail that goes into crafting our intimates. All orders are carefully packaged and dispatched within 1-2 business days from our US headquarters, ensuring your LuxeIntimates pieces arrive as pristine as when they left our studio.
Shipping Options Designed for You
Standard Shipping – $12.95
For when you can’t wait to experience the LuxeIntimates difference, our premium courier service delivers in 10-15 business days via DHL or FedEx. This option includes package tracking and insurance, perfect for our international clientele who value both speed and security.
Free Shipping on Orders Over $50
Because we believe luxury should be accessible, orders exceeding $50 qualify for complimentary shipping via EMS, arriving within 15-25 business days. This eco-conscious option is ideal for those planning ahead for their next season of intimates or building their perfect lounge wardrobe.
Global Reach with Thoughtful Exceptions
While we proudly ship worldwide, certain remote locations in Asia and other regions may experience delivery restrictions. Our customer care team will promptly notify you if your address falls within these areas, offering alternative solutions whenever possible.
Flexible Return Policy
Should any item not meet your expectations (though we’re confident they will), we offer a 15-day return policy from the date of delivery. Because comfort is personal, we want you to feel completely satisfied with your LuxeIntimates experience.
Note: Delivery times may vary during peak seasons or due to unforeseen circumstances. We appreciate your understanding and will always communicate any significant delays.
Your Delivery Questions Answered
Our dedicated customer service team at [email protected] is available to assist with any delivery inquiries or special requests. Whether you’re tracking an order or need expedited shipping for a special occasion, we’re here to ensure your LuxeIntimates journey is as smooth as our signature no-wire bras.
From our studio to your home, we’re honored to deliver intimate luxury designed for the modern woman’s lifestyle. Thank you for choosing LuxeIntimates—where every delivery brings you one step closer to effortless elegance and unparalleled comfort.