Last Updated: [Insert Date]

Welcome to LuxeIntimates (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website luxeintimamode.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from LuxeIntimates. By using our site, you represent that you meet these requirements.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under it. Notify us immediately of any unauthorized use.

1.3 Prohibited Conduct

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or extract data
  • Interfere with the site’s operation

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images but cannot guarantee your display will perfectly match the actual product. Some items may appear larger or smaller than actual size.

2.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Hygiene Considerations

For health and hygiene reasons, the following items cannot be returned unless packaging remains completely sealed:

  • Body tape & stickies (due to their adhesive nature)
  • Briefs

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order.

3.2 Pricing

All prices are in USD. We may adjust prices at any time, but changes won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping and Delivery

4.1 Processing Time

Orders typically process within 1-2 business days before shipment.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95 via DHL or FedEx): 10-15 business days after shipment
  • Free Shipping (orders over $50 via EMS): 15-25 business days after shipment

Delivery times are estimates and may vary based on destination and customs processing.

4.3 Shipping Restrictions

We ship worldwide except to some Asian countries and remote areas. You are responsible for any customs fees or import taxes.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of receipt if items are:

  • Unworn and unwashed
  • With all original tags attached
  • In original packaging

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your request
  2. Wait for our approval and Return Authorization Number
  3. Ship items to: LuxeIntimates Returns, 3665 Capitol Avenue, Elwood, US 46036

5.3 Refunds

Refunds are issued to the original payment method within:

  • 5-10 business days for credit cards
  • 3-5 business days for PayPal

Original shipping fees are non-refundable unless the return results from our error.

5.4 Exchanges

We ship replacement items after receiving and processing your return. You’re responsible for any price difference in exchanges.

6. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or used with permission and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

LuxeIntimates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products beyond the purchase price of the items.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our site with a new effective date.

10. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

11. Contact Us

For questions about these Terms, please contact us at:

LuxeIntimates Customer Care
Email: [email protected]
Address: 3665 Capitol Avenue, Elwood, US 46036